Shipping Information

Which Countries do I Ship to?

I currently ship to the UK, USA, and Australia.

Unfortunately, I’m unable to ship to the EU, Northern Ireland, Ireland, or Switzerland at this time. This is due to the introduction of the General Product Safety Regulation (GPSR), which places additional compliance requirements on businesses exporting to these regions. As a small creative studio, I’m currently not set up to meet the new documentation and product labelling standards required under this regulation.

Turnaround Time (Creating Your Order)

Due to the bespoke, hand-painted nature of my designs, the typical turnaround time is 3–6 weeks from the point of receiving your deposit. This allows time for illustration, customisation, proofing, and printing to the highest standard. If you have a specific deadline, I’ll do my best to accommodate, although booking in early allows you to have the best experience - please get in touch early to avoid disappointment.

Shipping Timeframes

·       UK (Royal Mail, 24 Hour Tracked): Typically 1–3 working days
·       USA (UPS Express): Usually 1–3 working days in transit
·       Australia (UPS Express): usually 7 working days in transit

Please allow a couple of extra days for international orders, in case of delays through customs etc.

Customs & Import Duties

For international orders, buyers are responsible for any customs fees, import taxes, or duties that may apply. Please check with your local customs office if you're unsure what this might mean for your order.