Shipping Information

Which Countries do I Ship to?

I currently ship to the UK, USA, and Australia.

Unfortunately, I’m unable to ship to countries in the EU, Northern Ireland, Ireland, or Switzerland at this time. This is due to new, stricter trading regulations, such as the General Product Safety Regulation (GPSR) which has been introduced - which places additional compliance requirements on businesses, such as myself, exporting products to these regions. It means all products have to be safety tested, before they can be sold to these countries, and I would have to appoint an EU representative. Unfortunately the cost of becoming compliant with these new regulations is not viable for small businesses that only send a few packages to these countries.
If you live in the UK or USA and are getting married in the EU, I can deliver the items to you, to be transported with your luggage.

Turnaround Time (Creating Your Order)

Due to the bespoke, hand-painted nature of my designs, the typical turnaround time is 3–6 weeks from the point of receiving your deposit. This allows time for illustration, customisation, proofing, and printing to the highest standard. If you have a specific deadline, I’ll do my best to accommodate, although booking in early allows you to have the best experience - please get in touch early to avoid disappointment.

Shipping Timeframes

·       UK (Royal Mail, 24 Hour Tracked): Typically 1–3 working days
·       USA (UPS Express): Usually 1–3 working days in transit
·       Australia (UPS Express): usually 7 working days in transit

Please allow a couple of extra days for international orders, in case of delays through customs etc.

Customs & Import Duties

For international orders, buyers are responsible for any customs fees, import taxes, or duties that may apply. Please check with your local customs office if you're unsure what this might mean for your order.